Specializing in affordable HVAC repair services and retrofits in St. Albert for over 40 years and adding fast plumbing solutions through the acquisition of One Hour Plumbing, St. Albert is home to the region’s leader in professional home service delivery.
Owner Curtis Crouse reflects on the company’s most recent accomplishment: winning the St. Albert & District Chamber of Commerce Small Business Award of Distinction for Large Business:
“This was not something that was on my radar for this fall, and I appreciate whomever nominated our company. I have had some time to reflect upon what winning and even being nominated means to our family, to the company, and to myself, personally. The first thing that came to mind was trust. I was overwhelmed with gratitude that someone outside our organization nominated us for what I consider a very prestigious award, but once those emotions became thoughts, I was able to connect this award with our 1000+ 5-star reviews on google and I began to swell with pride that we really were a business that the community trusts. Whether it is a furnace, hot water tank, air conditioner or heat pump, our energy-efficient HVAC installation services allow us to be the industry leader in St. Albert .”
Crouse attributes the company’s service culture to a company-wide buy-in of professionalism:
“There is an almost immediate acceptance of someone new, regardless of skill or experience, that carries themselves in a professional manner. These are professionals that understand craftsmanship and look after the little service details that go a long way. They want to work with others that share that sense of pride. Training and meetings are well attended and there is a genuine thirst for knowledge that exists among our technicians that I have not seen before. Our office staff is well-trained, versatile and experienced working with various industry software, codes, nomenclature, procedures and norms.
The leadership we have within the organization is also something that sets us apart from not only other home service providers, but from other companies and organizations. I am really proud of the way our group of technicians work together, hold each other accountable and continue to raise the bar on residential home services delivery standards. Like a good team, whoever knows what to do next leads from the front.”
Thinking about a business like plumbing or residential HVAC doesn’t typically excite the senses, but A1 Heating & Cooling, known for their responsive Heating and Cooling emergency services and high-quality Furnace Maintenance and Installations has a group of highly-skilled professionals that get excited about innovation and service. A1 Heating & One Hour Plumbing truly are the HVAC Repair and Installation Experts in St. Albert.
“There is a place for heat pumps in the prairie market, they are great products.” Says Crouse, acknowledging the doubt some may have for the products, “I have really come around to their place in our market. In retrofit applications, we recommend a dual-fuel or hybrid air source heat pump solution for most scenarios if someone is looking at air conditioning and replacing their existing gas furnace. These retrofits often have challenges but there are always solutions available. Personally, I am exploring heat pump hot water tank and heat pump clothes dryer options for my home and will likely upgrade my AC to a heat pump in the near future, as well. We want to be leaders in the heat pump market and be innovators in how our technicians solve comfort problems. Retrofit solutions to St. Albert’s homes can be unique and our climate is challenging, but we like that. There are some really great products coming on to the market that are eligible for the $5000 Canada Greener Homes Grant for Cold Climate Heat Pumps that really move the needle on affordability. While this program is on hold and we await the next one to come to fruition, excitement remains high on the innovation that continues to happen in the world of home comfort.”
A1 Heating & One Hour Plumbing have been navigating the ever changing landscape of residential service landscape and Alberta skilled trades shortage by hiring through referrals and providing a supporting training culture that promotes teamwork and collaboration.
For cold-climate heat pump or furnace installation inquiries and questions, please email Curtis directly.
For all other heating, cooling, plumbing and gas-fitting inquiries, email, text or call 780-458-0912