Junior Public Services Clerk
Job ID#: 2025-22
Job Title: Junior Public Services Clerk
Date Posted: April 29, 2025
Closing Date: May 12, 2025 at 4:00 p.m.
Job Type: Permanent Part-Time (Student)
Department: Library
Wage rate: $17.15 to $18.01 per hour
Hours of Work: Normal hours of work may be up to eighteen (18) hours per week and shifts will include evenings, weekends or holidays. Flexibility in scheduling is necessary as there may be the occasional requirement to change shifts or work extra hours as needed.
Start Date: May 2025
Location: On-site
Are you a student looking to gain valuable experience in a dynamic and community-focused environment? Join our team as a Junior Public Services Clerk at the Library! This role offers a unique opportunity to enhance your customer service skills while supporting essential library operations and services. You’ll be an integral part of our team, helping to create a welcoming and efficient space for all in the community.
A career at the Collingwood Public Library is more than a job; it's a pathway to thrive. Here, you'll be part of a leading-edge team working together to cultivate a community enriched by connection, empowered by discovery, and inspired through learning, based on our values of compassion, creativity, diversity, intellectual freedom, and service excellence.
If this resonates with you and you're passionate about creating meaningful community impact, then read on!
The Opportunity
Reporting to the Supervisor, Public Services, the Junior Public Services Clerk contributes to the overall effectiveness of the library by providing direct customer service to patrons. The position promptly responds to patrons in a courteous and professional manner through a variety of methods (e.g. in person, by telephone, email, etc.). The position performs a variety of circulation desk routines including checking in/out books and materials, establishing memberships, directing patrons to appropriate departments as required. The position promotes and supports library services, operations and events. The main duties and responsibilities of the position are in the areas of circulation, public services, and general library support.
The preferred candidate possesses the following:
Knowledge, Skills, and Experience:
Completion of a minimum of one (1) year of secondary education.
Six (6) months of related experience in customer service or business.
Good administrative, communication, interpersonal, organizational, time management, and public relations skills, together with the ability to use tact and discretion and to deal courteously and effectively with the public and fellow staff members.
Ability to multi-task, cope with interruptions and work under pressure to meet multiple deadlines, exercise discretion and good judgment particularly when handling highly confidential/sensitive information. Possess initiative and integrity.
Working knowledge of Windows and Microsoft Office applications and office equipment.
Possess a current Criminal Record & Judicial Matters Check (Level 2) with results satisfactory to the employer, and a valid standard first aid & CPR/AED Level C certification (or willing to obtain).
If building a stronger, more connected community inspires you, we want to hear from you! Please submit your cover letter and resume in Word or PDF format to [email protected], with the subject line, “Junior Public Services Clerk, Job Posting 2025-22” to ensure it is reviewed promptly.
In the event you require an alternate method of submitting your application, please contact the Customer Service team by calling 705-445-1030. For more information on this position, please review the attached job description below.
We thank all applicants for showing interest in joining our team. Please note only candidates selected for an interview will be contacted directly. We look forward to your application!
Applicant Information is collected in accordance with the Municipal Freedom of Information and Protection of Privacy Act and will be used only for candidate selection.
As an equal opportunity employer, the Collingwood Public Library abides by all current legislation relating to individuals’ rights to employment under the Human Rights Code and Accessibility Standards.
The Collingwood Public Library is committed to making our interview process fully accessible for people of all abilities. Accommodations will be provided upon request, to support candidates’ participation in all aspects of the recruitment process. If you are selected for an interview, please let us know if you require an accessibility accommodation.
To review the full job description and learn how to apply, please visit the Town of Collingwood website: https://www.collingwood.ca/council-government/employment
